AI in insurance, checked dailyWednesday 28 October 2026
The Renewal Report
News and findings on AI in insurance. Every item with its source, its evidence and what it means for a book of business.For agencies, MGAs and carriers
The DeskThe Play

Start a turnaround log so vendor speed claims have a baseline

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16 September 2026

The piece

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As posted

Speed claims about AI underwriting tools come without a before figure. Your own turnaround log is the only baseline you control.

Trigent's release of 24 September says one MGA cut turnaround on contract processing from 48 hours to four minutes. It names no MGA and discloses no sample size. That is the vendor's statement, and nobody has checked it independently.

The procedure is ours. For each commercial submission, log the market, the send time, the first real response and what the underwriter asked for that your submission didn't carry. Review it by market each quarter.

If a market's response time changes after it rolls out AI, you will know whether it changed for your accounts, and you can place with that in mind.

Sources and tier: therenewalreport.com/desk/260928-play-start-a-turnaround-log-so-vendor

Sources

  • Trigent release, PR Newswire, 24 Sep 2026 — vendor statement