AI in insurance, checked dailyThursday 17 September 2026
News, findings and tests. Every item with its source, its evidence and what it means for a book of business.For agencies, MGAs and carriers
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Source documents and working tools.

Contains
Primary sources read in full, plus checklists in a usable form
Access
Open. Nothing here sits behind a signup form.
Reviewed
16 September 2026

Schedule of forms

Documents we have read in full and cite by section, each linked to the issuer's own copy. The last column of the first table is the one that matters to an agency and the one most coverage leaves out.

Regulatory instruments — Finding 001
FormIssuerEditionReaches producers
Bulletin B-0003-26Texas Department of Insurance12 Jun 2026Yes, expressly
Bulletin 2022-5California Department of Insurance30 Jun 2022Yes, via "licensees"
Company Bulletin 2024-08Illinois Department of Insurance13 Mar 2024Unclear
Circular Letter No. 7NY Dept of Financial Services11 Jul 2024No, insurers only
AI BulletinWisconsin OCI18 Mar 2025No, insurers only
Reg. 10-1-1, amendedColorado Division of Insurance20 Aug 2025No, insurers only
AI 600-1NISTJul 2024Voluntary framework
ASOP No. 56Actuarial Standards BoardOct 2020Actuarial work
Policy forms — Finding 002
FormIssuerEditionRead in full
PC 51380 00, AI Exclusion (Absolute)Berkley Insurance Company06-24Yes, specimen
CG 40 47, CG 40 48, CG 35 08ISO / VeriskJan 2026No. Big "I" summary only
Court orders — Finding 003
MatterCourt and documentDatedStatus when read
Estate of Lokken v. UnitedHealth GroupD. Minn. No. 23-cv-3514, Doc. 9113 Feb 2025Allegations; motion to dismiss granted in part
Kisting-Leung v. CignaE.D. Cal. No. 2:23-cv-01477, Doc. 5530 Mar 2025Allegations; tested at motion stage

AI instruments by jurisdiction

Every state insurance department, swept for an AI bulletin, circular letter, regulation or guidance. Six were read in full for Finding 001 and are marked. The rest were retrieved and not yet read: the instrument name, date and verb are as the department's own page states them, and nothing here is cited as a finding until it has been read.

AI instruments by jurisdiction — retrieved 2026-09-16; read in full only where marked
JurisdictionInstrumentTypeDatedReaches producersVerb usedStatus
AlabamaNone foundUnclear
AlaskaBulletin B 24-01bulletin2024-02-01NoexpectsRetrieved
ArizonaNone foundUnclear
ArkansasBulletin 13-2024bulletin2024-07-31NoexpectsRetrieved
CaliforniaBulletin 2022-5bulletin2022-06-30YesmustRead in full
ColoradoRegulation 10-1-1adopted regulation2023-09-21NorequiresRead in full
ConnecticutBulletin No. MC-25bulletin2024-02-26NoexpectedRetrieved
DelawareBulletin No. 148bulletin2025-02-05NoexpectedRetrieved
District of ColumbiaBulletin 24-IB-002-05/21bulletin2024-05-21NoexpectedRetrieved
FloridaNone foundUnclear
GeorgiaNone foundUnclear
HawaiiCommissioner's Memorandum 2025-13Aguidance2025-12-10NoexpectsRetrieved
IdahoNone foundUnclear
IllinoisCompany Bulletin 2024-08bulletin2024-03-13NoexpectsRead in full
IndianaNone foundUnclear
IowaBulletin 24-04bulletin2024-11-07NoexpectedRetrieved
KansasNone foundUnclear
KentuckyBulletin 2024-02 (index page)bulletin2024-04-16NorecommendsRetrieved
LouisianaNone foundUnclear
MaineNone foundUnclear
MarylandBulletin 24-11bulletin2024-04-22NoexpectedRetrieved
MassachusettsBulletin 2024-10bulletin2024-12-09NoexpectedRetrieved
MichiganBulletin 2024-20-INSbulletin2024-08-07NoexpectedRetrieved
MinnesotaNone foundUnclear
MississippiBulletin 2026-9bulletin2026-07-22NoexpectedRetrieved
MissouriNone foundUnclear
MontanaNone foundUnclear
NebraskaGuidance Document IGD - - H1guidance2024-06-11NoexpectedRetrieved
NevadaBulletin 24-001bulletin2024-02-23NoexpectedRetrieved
New HampshireBulletin Docket #INS 24-011-ABbulletin2024-02-20NoexpectedRetrieved
New JerseyBulletin 25-03bulletin2025-02-11NoexpectedRetrieved
New MexicoNone foundUnclear
New YorkInsurance Circular Letter No. 7 (2024)circular letter2024-07-11NoshouldRead in full
North CarolinaBulletin 24-B-19bulletin2024-12-18NoexpectedRetrieved
North DakotaNone foundUnclear
OhioNone foundUnclear
OklahomaBulletin No. 2024-11bulletin2024-11-14NoexpectedRetrieved
OregonNone foundUnclear
PennsylvaniaInsurance Notice 2024-04guidance2024-04-06NoexpectedRetrieved
Rhode IslandInsurance Bulletin Number 2024-03bulletin2024-03-15NoexpectedRetrieved
South CarolinaNone foundUnclear
South DakotaNone foundUnclear
TennesseeNone foundUnclear
TexasCommissioner’s Bulletin # B-0003-26bulletin2026-06-12YesexpectsRead in full
UtahNone foundUnclear
VermontInsurance Bulletin No. 229bulletin2024-03-12NoexpectsRetrieved
VirginiaAdministrative Letter 2024-01 (index page)guidance2024-07-22NoexpectsRetrieved
WashingtonTechnical Assistance Advisory 2024-02guidance2024-04-22NoconsidersRetrieved
West VirginiaInsurance Bulletin No. 24-06bulletin2024-08-09NoremindsRetrieved
WisconsinOCI Bulletin, March 18, 2025, The Use of Artificial Intelligence Systems in Insurancebulletin2025-03-18UnclearexpectedRead in full
WyomingNone foundUnclear

Tier: retrieved, not read in full, except the six marked. "Reaches producers" is "Yes" only where agents, producers, licensees or representatives are expressly addressed. Re-swept monthly; a row that changes gets a corrections entry if it was ever cited.

All links retrieved 16 September 2026; the ISO forms link to the Big "I" summary because the form text is not public. Six states reviewed. Other obligations may arise under privacy and security law, carrier appointments, or delegated authority agreements. Absence from this schedule is not a finding that nothing applies.

Working tools

Pre-send verification checklist

Eight tests to run on an AI-assisted proposal before it leaves the agency. Every threshold is ours, labeled as ours, and is not a regulatory requirement.

  1. Source-document reconciliation.Every premium, limit, deductible and named insured in the output traced to a page in the carrier quote packet. Any untraceable dollar figure: stop.
  2. Coverage and exclusion comparison.Statements checked against actual policy and endorsement wording, with form number and edition recorded. Wording unavailable: request it and label the point unverified. Silence is not coverage.
  3. Version comparison.Renewal proposal diffed against the expiring program; every changed limit, deductible or exclusion flagged. An unflagged change: stop.
  4. Missing-data check.Required fields absent from the packet are listed as "not provided." Any inferred value presented as quoted: stop.
  5. Repeatability.Same packet run again, compared field by field. A material numeric difference: escalate. A repeat run detects instability, not correctness.
  6. Silent-omission check.The reverse direction: walk the packet and confirm each coverage part appears in the proposal or is deliberately excluded. This is the failure the first test cannot catch.
  7. Citation check.Every quoted policy language, statute or carrier statement verified against the document. Unverifiable: remove the assertion or stop.
  8. Named sign-off and log.A licensed producer signs; tool, model version, template, reviewer, timestamp and defects are logged. Without a named reviewer the proposal does not go out.

Structure adapted from ASOP 56 §3.6 (reconciliation, repeatability, alternative-model comparison) and NIST AI 600-1 actions MP-2.3-001, MS-2.5-003, MG-2.2-001, GV-1.3-002 and MG-4.3-002. If you want a number that means anything: defects per 100 proposals, per 1,000 traced fields, share of proposals with at least one stop, each with its numerator, denominator, period and compiler.

Agency AI policy clause outline

Eight clauses, each with its published basis and its tier. An editorial outline, not a ready-to-sign policy; your counsel and E&O adviser set scope, retention and responsibilities.

Clause, basis and tier
ClausePublished basisTier
Approved tools and use casesDefense counsel, Independent Agent magazine, 9 Sep 2026Recommendation
Data permitted and prohibitedSame, alongside any separately applicable privacy and security dutiesRecommendation
Licensed review before adviceSame; Texas B-0003-26 separately expects review of consequential decisionsRecommendation; regulator expectation in TX
Authority boundariesSame — no independent binding, no modifying limits, no coverage advice without human reviewRecommendation
Source verificationSame — proposals, summaries and comparisons checked against forms and source documentsRecommendation
Testing before and after adoptionNIST AI 600-1 pp. 24, 31, 45 — ground-truth comparison, source verification, ongoing monitoringVoluntary method, adapted here
Errors and incident escalationNIST MG-4.3-002 — track errors, near-misses and negative impactsVoluntary guidance
Documentation and reviewDefense counsel — retain request, output, verification, communicationsRecommendation; no universal retention term stated

Editable versions of these tools, and three more, are in the working resources: blank worksheets you can fill in, not forms that submit anything.

Questions that end a demo early

What does the accuracy figure count, and what is the denominator? Are human corrections included in it? Who is live on this, and for how long? What broke?

A real deployment has a broken story. A pilot doesn't.