Vendor statement
Vertafore makes ImageRight document search tool generally available
Vertafore says the tool cut document search and review from about 20 minutes to two in early testing, sample size not disclosed.
Latest · 5 OctChecked before it reaches you
SurveyAgency
Survey: 46% of agencies now use AI, up from 15% in 2024
Coverage-form analysis is the second most common use, at 43% of agencies using AI, and security and privacy rank among the top barriers.
If staff are using AI to compare coverage forms, a missed difference in an exclusion becomes an E&O question, and nobody's answer will be that the AI read it. A shop with no written rule on what client data goes into these tools is carrying a privacy exposure it has not priced.
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Daily news on AI in insurance, a weekly email on Tuesday morning, and findings that read the documents in full. Every item names its source and what it means for a book of business.
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All news, by audience ↗Vendor statement
Company statement
AIG expands its underwriting and claims assistants, effect on results unclear
Reporting says Underwriting by AIG Assist lets underwriters review more submissions and quote faster, with no figure attached.
Company statement
Insurance Journal holds a demo day on AI tools for digital quoting
The September 30 session is aimed at carriers, retail agents, MGAs and agency principals.
Vendor statement
WTW adds a plain-English question tool to its Radar Vision monitoring platform
WTW says pricing, underwriting and claims teams can now type questions to find emerging problems in their portfolio data.
Company statement
Milliman launches an AI Solutions practice for insurance clients
The new practice will work alongside Milliman's existing insurance, healthcare and employee-benefits teams, the firm says.
Regulator expectation
Puerto Rico insurance regulator asks insurers to report their AI use
Information Requirement No. IE-0719-2026 asks authorized insurers to describe AI systems in use, tested or planned, and whether any of them influence insurance decisions.
Regulator expectation
NAIC comment period on its AI exam supplement for insurers closes today
Version 5.0 of the AI Risk Evaluation Supplement, formerly the AI Systems Evaluation Tool, was open for 30 days of public comment ending September 29.
Vendor statement
Accenture publishes guidance on getting value from insurers' AI spending
It recommends a "two-speed" data approach: keep modernizing older systems while feeding data to AI projects now.
Findings
All findings ↗What belongs in an agency AI policy, and what is actually required?
Six states read. Most bulletins address insurers; Texas reaches agents; the checklist in trade press is defense counsel guidance.
Your AI policy might be excluded too. Two exclusions, two definitions of AI.
Berkley's absolute form reaches any inferring system; ISO's general liability forms reach generative AI only.
What does “95% accuracy” actually count? Ten vendor claims, as written.
None publishes a denominator. Four questions to put in writing before a demo.
New technology. The same need for sound judgment.
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