The DeskNews
Survey: 13% of insurers say their AI operating model is advanced
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- Single source: Business Wire, reporting on ISG research
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- 16 September 2026
Survey: 13% of insurers say their AI operating model is advanced
The same research found 96% have AI-led operational redesign on their agenda, while fewer than 1% describe themselves as fully AI-native today.
MGAs and agencies working with carrier partners on AI-linked programs should ask which self-assessed tier a given carrier is in now, not the two-year target, before building a workflow around it.
Full item, with sources: https://therenewalreport.com/news/2026-09-16-survey-13-of-insurers-say-their-ai-operating-model-is/
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