AI in insurance, checked dailyWednesday 28 October 2026
The Renewal Report
News and findings on AI in insurance. Every item with its source, its evidence and what it means for a book of business.For agencies, MGAs and carriers
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Survey: most insurers would trust AI only on repeatable work

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Single source: Business Wire, reporting on ISG research
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Reviewed
16 September 2026

The piece

As posted

Survey: most insurers would trust AI only on repeatable work

Just 6% of respondents said they would trust a general-purpose AI model with high-consequence underwriting or claims decisions, versus 83% who would hand it repeatable work.

Underwriting leaders evaluating a vendor's AI tool should ask whether the underlying model is insurance-specific or general-purpose before extending it past repeatable, low-consequence work.

Full item, with sources: https://therenewalreport.com/news/2026-09-16-survey-most-insurers-would-trust-ai-only-on-repeatable-work/